Cookie Policy
Last updated: February 1, 2025
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide a better experience by remembering your preferences and understanding how you use our platform.
How We Obtain Consent
On your first visit, a consent banner is displayed offering the choices Reject, Customize, and Accept, built on Google's Consent Mode v2 framework. Strictly necessary cookies are always active and do not require consent. Analytics and advertising cookies/tags are default-denied and only activate after you give explicit consent. You can change your choice at any time via the “Cookie Preferences” link in the site footer, which reopens the banner.
Cookies and Similar Technologies We Use
| Name / Provider | Category | Purpose | Typical duration |
|---|---|---|---|
| Session & auth cookies (Vyspiral / AWS Cognito) | Strictly necessary | Keep you logged in; secure session management | Session / up to 30 days |
| CSRF / security tokens (Vyspiral) | Strictly necessary | Protect against cross-site request forgery | Session |
| Language & locale preference (Vyspiral) | Functional | Remember your chosen language (EN/FR/DE/LB) | 1 year |
| Cookie consent state (Vyspiral) | Functional | Remember your cookie choices | 1 year |
| Stripe cookies | Strictly necessary | Fraud prevention and payment processing during checkout | Session / up to 1 year (Stripe-controlled) |
| Google Maps Platform | Functional | Address autocomplete and map rendering | Session (Google-controlled) |
| Google Analytics (GA4) | Analytics — consent required | Understand feature usage, page views, navigation patterns | Up to 2 years (Google-controlled) |
| Google Ads conversion tag | Advertising — consent required | Measure campaign conversions | Up to 90 days (Google-controlled) |
3. Managing Cookies
In addition to the in-site “Cookie Preferences” control in the site footer, you can manage or delete cookies through your browser settings. Disabling strictly necessary cookies will affect core Platform functionality, including the ability to log in and complete a booking.
Third-Party Processing
Analytics and advertising cookies are set by third parties (Google) who process the resulting data under their own privacy policies, in addition to our Privacy Policy. See our Privacy Policy (Sub-processors and International Data Transfers) for details of the safeguards that apply.
4. Contact
For questions about our cookie policy, contact us at privacy@vyspiral.com.